Tried the MIcrosoft Fix it Center. Message 3 of 7. This topic has been archived. Hi Robyn, I had the same problem in my Toshiba laptop. Shawn Dec 23, at 6: For more information concerning the issues, you may want to check out posts and on this page: In reply to Russell Cougar’s post on December 3,

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I slimthpe the same question Your name or email address: Device does not appear at all on my computer panel it did yesterday. Message 7 of 7. How satisfied are you with this response? This thread is locked. I have got compaq CQ 60 with same drive and with the same problem.

This site in other languages x. I tried several troubleshooting methods none have worked.

Before it stopped working, I hadn’t done anything but the regular updates and a defrag a month previous. Sorry this didn’t help. Message 4 of 7. All forum topics Next Topic.

Does your HP have a Slimtype DVD A DS8AZH drive?

I have also ran hardware diagnostics SiSoft Sandra to make sure that everything is ok. My computer says that the dvd player is working properly, howerver, it will not read a dvd of any kind when I put it in. The “built in” recovery using f11 only freezes the laptop. I’ve burn the recovery DVD-Rs really cheap yp, it can’t get worse than those and I’ve burned CD-RWs also really old and generic brand, can’t be worse than those either.


Let me know how everything goes. In reply to Robyn–‘s post on March 23, Behappypro Dec 22, I gave up after 45 minutes.

Here is a link that will walk you through the steps to clear the filters. BroadusMar 16, Cannot spin the recovery disk obviously. Shawn Dec 23, at 6: Shawn Dec 28, at 3: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Slimtpye and that the phone number is an official Microsoft global customer service number.

Slimtype DVD A DS8AZH ATA W/LightScribe – Microsoft Community

By using this site, you accept the Terms of Use and Rules of Participation. If I could kiss you I would perhaps you are glad to be slmtype virtually Russell, in Seattle.

Tried the MIcrosoft Fix it Center. You can clear the upper and lower registry values.

I have attempted to teach myself the intricacies of editing the system registry, however I am uncomfortable continuing on this path, as my proficiency in this area is lacking, and I don’t want to complicate matters if that step is unnecessary.


Attempting to update the driver from Device Manager gives me the notice that the most up to date driver is already installed. I simply ask the question to try to see if others who have this drive which I also have have found the drive to function well and that, hopefully, is the reason I haven’t read much about it.

Well, is there a specific problem that we should look for? SBRMar 15,