Apply a moderate amount of pressure to remove any dust or dirt buildup. Print Cartridge and both Start Copy lights blinking. Check the electrical contacts for debris. Gently push the carriage to the left and then to the right. Close the cartridge access door Close the cartridge access door completely, and then check for the blinking lights. Select your operating system and version , Change Detected operating system: Clean the rollers Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues.

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Solution and Diagnostic Data Collection. Javascript is disabled in this browser. Remove the cartridges Press the Power button to turn on the product, if it is not already on. Make sure that the carriage moves to the right side.

HP Photosmart C All-in-One Printer series – Driver Downloads | HP® Customer Support

Slide the two pins on the right side of the door into the two holes on the right of the product, and then snap the left side into place. Reinstall the tri-color cartridge.


F3100 and amperage specifications printed on the power supply.

Troubleshoot issues with the All-in-One software Possible causes for issues with the product software include:. The procedures below refer to a ‘problem’ cartridge. The serial number provided does not match the previously selected product. Email list of drivers. Plug the product directly into an electrical outlet to make sure that the power source functions correctly.

The photographs in the examples might not match your product. Operating System – Windows 7, Windows 8, Windows 8.

The ink can dry out and clog the nozzles if the cartridge is outside of the product for too long. Video of pssc with Paint. This product was sold by a reseller. Europe, Middle East, Africa.

Press the Power button to turn on the product. Please try again shortly. Print Cartridge and Color Start Copy lights blinking. All the lights are off In this normal conditionthe following blinking lights pattern displays on the control panel:.

If the error persistscontact your computer manufacturer or service center to ensure the USB port is set up pssc working properly. Product sold by third party: Select from the products you own. Clear the jam from the front of the All-in-One Press the Power button to turn on the product, if the product is not already on.


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HP Photosmart C3100 All-in-One Printer series Troubleshooting

This page requires Javascript. Reattach the rear access door. While inserting the cartridge, ensure that the label on the top of the cartridge is facing the ceiling.

Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Please try again shortly. Check the paper path If the product is not on, press the Power button to turn on the product. Example of a power module.

Align the cartridges After the product prints a cartridge alignment sheet, follow these steps to align the cartridges.